FAQs

How long does shipping take?
Orders are processed within 1–2 business days.Delivery times vary by product and location, but typically take 5–10 business days within the UK.

Do you offer free shipping?
Yes, we offer free standard shipping on all orders unless stated otherwise.

How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number.
You can also track your order through our Track Order page.

What is your return policy?
We offer a 30-day return policy on unused items in their original packaging.
If you’re not satisfied with your purchase, please contact us for return instructions.

What should I do if I receive a damaged or incorrect item?
Please contact us within 48 hours of receiving your order with photos of the issue, and we’ll resolve it as quickly as possible.

How can I contact customer support?
You can reach us anytime via our Contact page or by email.
We aim to respond within 24 hours on business days.